The client is facing a challenge of high corporate overhead costs, which it aims to reduce. Corporate overhead costs refer to the indirect expenses incurred by a company in order to operate and support its business, such as administrative expenses, rent, and utilities.

In order to address this challenge, the client has identified its IT operations, specifically its SAP applications, as an area where it can reduce costs. SAP is a widely used enterprise resource planning (ERP) software that helps companies manage their business operations and processes.

The client recognizes that its SAP applications are critical to its overall operational efficiency efforts, which means that any changes made to its IT operations must not compromise the performance or availability of these applications.

To reduce costs, the client may need to consider various strategies, such as optimizing its infrastructure, streamlining its processes, and automating certain tasks. This may involve consolidating servers, using cloud-based solutions, and adopting agile methodologies for software development and deployment.

Overall, the client’s goal is to find ways to reduce its IT costs while maintaining the effectiveness and reliability of its SAP applications, which are essential for supporting the company’s business operations.


In this scenario, the client has engaged with iTroSys to address its challenge of reducing the costs of supporting and enhancing its SAP applications. iTroSys is a provider of IT services and solutions that specializes in SAP technologies.

To address the client’s challenge, iTroSys has taken on the responsibility of managing all of the SAP modules used by the client. These modules include finance, sales and distribution, materials management, BASIS, ABAP, business intelligence, human resources, payroll, and portal modules. This means that iTroSys is now responsible for the maintenance, support, and enhancement of these modules, which are critical to the client’s business operations.

iTroSys’ solution is based on standard SAP processes, which helps to reduce costs and minimize risk for the client. By leveraging standard processes, iTroSys can avoid the need for customizations or complex configurations, which can be costly and time-consuming to maintain. This approach also helps to ensure consistency and reliability across the client’s SAP landscape.

The transition to the application outsourcing arrangement was conducted smoothly in 3 months, which suggests that iTroSys had a well-defined and efficient process for onboarding the client. The client can now rely on iTroSys to provide ongoing support and maintenance for its SAP applications, which should help to reduce its overall IT costs and improve the efficiency of its operations.

Overall, iTroSys’ SAP-based solution offers a cost-effective and reliable way for the client to manage its SAP applications, while also ensuring that they remain up-to-date and aligned with the client’s business needs.


The client in this scenario has benefited from engaging with iTroSys to manage its SAP applications.

Some of the benefits that the client has realized are:

20% reduction in operational expenses: By outsourcing the management of its SAP applications to iTroSys, the client has been able to achieve a 20% reduction in its operational expenses. This reduction can be attributed to a number of factors, such as more efficient use of resources, streamlined processes, and optimized infrastructure.

Reduced time in finding skilled talent: Prior to engaging with iTroSys, the client may have faced challenges in finding and retaining skilled talent to support and enhance its SAP applications. By outsourcing this responsibility to iTroSys, the client no longer has to worry about finding and training SAP specialists, as iTroSys has a team of skilled professionals who are well-versed in SAP technologies.

Focus on strategic issues: By offloading the day-to-day management of its SAP applications to iTroSys, the client can focus on strategic issues and on ensuring that improvements are driven by business needs. This means that the client can devote more time and resources to activities that add value to the business, such as innovation, product development, and customer engagement.

Strengthened business: By leveraging iTroSys’ application outsourcing arrangement and SAP-based solution, the client has been able to optimize its supply chain and build a high-performance business that delivers sustained results. This means that the client is better positioned to compete in the marketplace and to respond to changing customer needs and market conditions.

Overall, the benefits of engaging with iTroSys include cost savings, access to specialized skills, improved focus on strategic issues, and a stronger business that is better able to deliver sustained results.