The client is facing a challenge of transforming a complex railway maintenance process that was paper-based to a digital system. The traditional approach of using paper-based records was inefficient and time-consuming, leading to delays and increased costs. The client also aimed to leverage technology and digitalization to enhance operational efficiency and increase public safety. The maintenance workers required greater flexibility in their work processes with advanced mobile solutions to perform their tasks more efficiently.
The client faced challenges in tracking and recording the maintenance processes manually, which could lead to errors and delay in repair or maintenance tasks. Additionally, the paper-based system lacked flexibility, was prone to errors, and was not accessible to all maintenance workers. The lack of real-time updates, poor visibility of maintenance tasks, and absence of data analytics were the main challenges that the client faced.
To address these challenges, the client needed a solution that could streamline their maintenance processes, reduce errors, and increase visibility. They also wanted to digitize their maintenance records, which could be easily accessed, analyzed, and used to make data-driven decisions.
The client was looking for a solution that could help them transform their paper-based maintenance system to a digital system, integrate new technologies, and improve operational efficiency.