The client faced several challenges related to improving customer experience, reducing time to market, developing cost-efficient solutions, and reducing future IT spend. To address these challenges, the client decided to adopt best of breed software and out of the box processes.
By using best of breed software, the client aimed to improve the customer experience by providing high-quality, reliable, and feature-rich products and services. Additionally, by using out of the box processes, the client could accelerate time to market by reducing the time and effort required for custom development.
To develop cost-efficient solutions, the client aimed to simplify and automate development and testing processes. This would help to reduce development and testing time, minimize errors, and ensure the quality of the products and services delivered to customers.
Moreover, the client aimed to reduce future IT spend by providing an easy upgradable integrated product suite from a single vendor. By adopting an integrated product suite, the client could reduce the complexity of its IT systems, minimize the need for custom development, and reduce the time and effort required for maintenance and upgrades.
Overall, by addressing these challenges, the client aimed to improve its competitiveness and profitability by delivering high-quality products and services, reducing time to market, and minimizing IT costs.