India has firmly established itself as the world’s top destination for Global Capability Centers (GCCs), housing innovation hubs for Fortune 500 companies and high-growth enterprises. As organizations expand their global footprint, India offers the perfect blend of cost efficiency, skilled talent, and a mature ecosystem. To unlock this potential, ITRosys provides end-to-end GCC setup and operational management services, ensuring a seamless transition from strategy to steady-state operations.
Our experts perform a comprehensive feasibility study, including:
ITRosys delivers a turnkey solution for GCC infrastructure establishment, including:
Workspace design and facility management: Ergonomic, tech-enabled, and scalable environments.
IT infrastructure setup: Secure networks, data centers, cloud connectivity, and hardware provisioning.
Vendor and facilities management: Coordination with local partners for power, internet, and maintenance.
Our team ensures the GCC is fully operational within agreed timelines, balancing aesthetics, functionality, and regulatory adherence.
We manage the entire recruitment cycle, including:
Role mapping and workforce planning.
Campus hiring and lateral recruitment.
Employer branding and onboarding support.
Leadership and niche skill acquisition.
With access to tech, digital, finance, analytics, and customer operations experts, ITRosys ensures your GCC is staffed with professionals who understand both global standards and local nuances.
ITRosys aligns IT strategy with business goals, ensuring your GCC not only supports operations but also accelerates innovation and digital growth.
Entity registration and statutory documentation.
Labor law adherence and payroll compliance.
Taxation, transfer pricing, and FEMA regulations.
Data protection and intellectual property safeguards.
With ITRosys managing compliance end-to-end, global clients can focus on growth while staying fully aligned with Indian legal standards.
Day-to-day process management across HR, finance, procurement, and IT.
Performance monitoring and SLA management.
Process automation and workflow optimization.
Employee engagement and retention programs.
Our operations framework ensures that GCCs maintain productivity, agility, and scalability over time.
Build-Operate-Transfer (BOT) Model
ITRosys establishes and operates the GCC until it reaches maturity, after which ownership is transferred to the client. This minimizes upfront risk and accelerates time-to-market.
Build-Operate-Manage (BOM) Model
For organizations that prefer long-term operational partnerships, ITRosys continues managing day-to-day operations while the client retains strategic control.
Captive Consulting Model
Ideal for companies expanding existing GCCs—ITRosys provides consulting, IT, and HR support to streamline transitions and achieve scale faster.
Each model is customizable, ensuring flexibility and transparency at every stage.
ITRosys’s approach goes beyond setup—it’s about building sustainable, future-ready GCCs that enhance business continuity, innovation, and resilience.
According to NASSCOM, India hosts over 1,800 GCCs, employing more than 1.6 million professionals. The sector is projected to grow at 10–12% annually, driven by increased demand for digital transformation, data analytics, and AI-enabled services.
As businesses look to diversify their global operations, the Indian GCC model continues to be a strategic differentiator. With ITRosys as a partner, enterprises can confidently leverage India’s ecosystem to create centers of excellence, strengthen innovation, and deliver global impact.
Whether you’re setting up a new GCC or optimizing an existing one, ITRosys provides the expertise, technology, and operational excellence you need.
From feasibility to full-scale operations, our tailored solutions ensure your GCC becomes a growth engine for your organization.
Visit itrosys.com
to learn more about how we can help you build, operate, and scale your GCC in India.
